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The wide range of training titles, proven high quality training services and international network enable IPDC to become the preferred training partner of multinational corporations and government departments. With training needs analysis and post training evaluation exercise, our clients have benefited from the huge improvement in their human capital.

High Power Negotiation | Leading and Building Strong Teams | Presentation Made Easy |
Project Management Essential | Project Risk Management | Leadership 101 |
Negotiation 101 | Unleash your Communication and Relationship with NLP |
Finance Management for Non-financial Managers | Other Customized Programs |

High Power Negotiation

Through this 2-Days workshop, the participants will learn the principles and dynamics of negotiation process, high-power negotiation strategies through practice, how to prepare your argument and drill on body language and gestures to gain favorable results. It will also help to improve your listening skills and learn how to influence people, identify the common traps in negotiation and learn how to avoid them.

Course Outline
Part 1 Negotiation Process
What is Negotiation?
Understanding the Principle of Exchange
What makes a good negotiator?
How to influence others?
Part 2 Negotiation Dynamics
Preparing for Negotiation
Identifying and Ranking Objectives
Preparing Yourself
Source of information
Assessing the Opposition
Learning from Past Experience
Creating the Right Atmosphere
Part 3 Choosing a Strategy
Competing
Compromising
Collaborating
Accommodating
Avoiding
Part 4 Different Roles in a Team
Leader
Good Guy
Bad Guy
Hard Liner
Sweeper
Part 5 High Power Negotiation Tactics
Judging the Mood
Understand the Body Language
Making a Proposal
Do's & Don'ts When Making a Proposal
Responding to Ploys
Tactics and Counter Tactics
Part 6 Methods of Closing a Negotiation
Helping the Other Party to Move to Close
Questions that Help Negotiation
Closing a Negotiation
How to avoid deadlock
Leading and Building Strong Teams

As a manager or supervisor, one of your major responsibility is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. A 2-days workshop will help you to improve the direction, motivation and goal achievement of your team.

The subjects covered will include:
analyzing your leadership style
team development issues
are you a leader or a manager?
essential management skills
setting standards and follow up
developing your own leadership development strategy
motivation theory and practice
managing conflict
appraisal/development skills
analyzing training needs
decision making
creating a team identity
pre-empting conflict

Course Outline

Part 1 Leadership styles and situational leadership
By analyzing leadership style delegates are able to see its impact on the team and how the team may react to you in different situations. Learning how to adapt their style and actions to become more "situational" will enable delegates to focus their leadership more effectively.

Part 2 Team development issues
High performing teams/individuals go through several distinct stages. Recognizing them will enable delegates to develop "must do" strategies to increase effectiveness.

Part 3 Are you a leader or a manager?
We will examine the traits of leadership and the skills necessary to become a leader. Using a process of self analysis delegates will identify their strengths and weaknesses to increase both team morale and productivity.

Part 4 Motivation theory and practice
We will examine the theories which exist on people motivation and show practical ways of motivating teams and individuals

Part 5 Leadership strategies
It's usually the small things which matter most to people. We will show very practical strategies and techniques that will increase leadership skills.

Presentation Made Easy

The ability to communicate and present precisely may be the most important skill you can have that create your future. Just think about people who clearly present their ideas and thoughts can be so much in control over all areas of their life. Sure you are one of those people, aren't you...NOW?

The 2-days workshop shows you how you make your next presentation easy for you.

Objectives of workshop
By the end of the workshop, you will:
Let go of any fear and anxiety about making effective presentation
Know the key of making effective presentation
Understand the needs of your audiences
Be able to own the purpose of your presentation
Feel confident about standing up in front of any group
Course outline
Part 1 covers all you need to know about designing and delivering an effective presentation.
Understand why and how people communicate
Decide on the outcome of your presentation
Assess your audience
Structure an effective presentation
Prepare for a powerful presentation
Connect with your audience throughout the presentation
Part 2 involves you in practicing a real-life presentation and receiving high quality feedback.
Make the most of your own delivery style and non-verbal communication
Deliver a real-life presentation from work that you have done or will be doing
Receive high-quality facilitated feedback from your audience
Clarify your understanding of the audience perspective
Share knowledge and experience with the group
Part 3 focuses on letting go of any fear and anxiety in making presentations and tips in handling questions or objections.
Handle audiences' questions or objections with confidence
Let go of fear, anxiety and limiting beliefs for your future presentations
Put a goal in the future as an effective presenter
Project Management Essential

In today's world, you get results only when you can map your organization's core competence into practice and able to adopt best practices and implement them. The training course will focus on implementation by means of projects work, in which fundamentals of "Project Management" and the application of concepts, techniques, and principles to maximize project success would be covered.
 

Target Audience

This course if for people responsible for managing, leading, coordinating, and working on business process, and change management projects who have limited experience or knowledge of practical, formal project management methods.

Among those who can benefit from this course are:
Members of process and performance improvement teams
Business planning coordinators
Technical service and support staff
Operations people in financial services
Administrators and managers responsible for coordinating, facilitating or managing projects and programs
Technical professionals and engineers moving into project leadership and coordination
General managers responsible for projects and programs
Duration

1 Day

Course Outline
Introduction Values of Project management
Project issues and problems
The steps in the PM process
Project success and what promotes it
Scope, time and cost constraints
Project Life Cycle (PLC) Project phases and checkpoints
Practical approaches to project performance
Work Breakdown Structure (WBS) How to create a structured activity list
The role of the WBS in project planning
Risk Management Assessing project uncertainty
Managing contingencies
Estimating Refining the estimate across the PLC
Negotiating the estimate
Multi-point estimates
The effects of adding more resources
Scheduling Tools and techniques
Gantt charts
Dependencies and sequencing the activities - network
Resource leveling
Execution and Control Status reports and meetings
Managing vendors
Variance analysis
Corrective action
Earned Value Management
Closing Transition to operations
Administrative closure
Lessons learned - Post project review
Assessment

In order to deliver the best quality of training, we will conduct a pre-assessment program with all the participants before we confirm the level of syllabus. After the training, we will also conduct an evaluation program to assess the performance to ensure the goals and objectives are met. Participants will have to perform an individual or group assignment.

Trainer Profile
The Trainer has more than 10 years of project management experience, and currently served as the President of International Association of Project and Program Management (IAPPM) - Greater China Chapter. He holds numerous awards and professional recognition as
Reviewer of PMBOK 3rd edition (PMI Global)
Verification Committee PMBOK 3rd edition Chinese version (PMI Global)
Certified Project Management Professional (PMP®), Project Management Institute
UKAS Managing Successful Programmes (MSP) Registered Practitioner, APM Group (UK)
UKAS PRINCE 2 Registered Practitioner, APM Group (UK)
Certified holder of IT Project+, COMPTIA
Chartered Engineer (C Eng), Engineering Council (UK) / The Institution of Electrical Engineers
Certified Associate Business managers, Association of Professional Business Management (ABPM)
Certified Fraud Examiner, Association for Certified Fraud Examiner
Certified Information Security Manager, Information Systems Audit and Control Association (ISACA)
Certified Information Systems Auditor, Information Systems Audit and Control Association (ISACA)
Certified Information Systems Security Professional, (ISC)2
Master of Business Administration
Master of Philosophy - Information Technology
Master of Arts - Managerial Economics
Bachelor of Engineering - Electronics and Computer Engineering
Research Broad of Advisors of the American Biographical Institute (ABI)
Inclusion in Marquis Who's Who in the world
Member of Member of PMI, APM, Beta Gamma Sigma
Project Risk Management

Project risk management allows you to identify and analyze the risk of schedule and cost variations on a project plan. Mitigation and contingency plans can then be developed to address the risks that are identified. Using examples from actual projects, the course provides students with practical, ready-to-use approaches for risk planning, identifying and analyzing project risk issues, developing risk handling strategies, and monitoring progress in implementing risk handling strategies.

Target Audience

This workshop is designed for project and team leaders, executives, supervisors, managers, union leaders, program managers and individuals who currently work as part of a project team and who wish to gain the knowledge and standard in risk management. It is beneficial if the delegates have a basic understanding of the fundamental concepts of risk management.

Duration

One Day (7 Hours)

Course Outline
1. Overview of risk management
Need for project risk management and its benefits
Some sources of risk (Financial; technological; schedule; and other)
Some common risk categories
Definition of risk
2. Risk Management Planning
Need for risk planning
Some keys to successful risk planning
The risk management plan
3. Risk Identification
Common tools and techniques, and their limitations, e.g. checklists, questionnaires, expert opinion (interviews), WBS, key processes
Information to collect
Documentation of risk issues
4. Risk Analysis
Qualitative Risk Analysis
Quantitative Risk Analysis
Common tools: decision analysis, expert opinion (interviews), ordinal risk scales, Monte Carlo simulations
5. Risk Response Planning
Risk handling options (assumption, avoidance, control, and transfer)
Consideration for selecting an risk handling strategy (option and specific implementation approach)
Development of a risk handling plan
6. Risk Management Control
Metrics; their selection, implementation, and integration
Feedback to other risk management process steps
7. Risk Management Process Lessons Learned
Process steps commonly missing
Process versus project life cycles phases
Organizational implementation
Support for risk management within the project
Behavioural issues associated with implementation
Contractual considerations
Documenting and communicating results
What you will learn?
Develop and sequence rigorous plans to accomplish even the most complex goals
Achieve detailed level of understanding of project risk management and its application throughout the project lifecycle
Substantially contribute to the project risk management process within your own companies and, with experience carry our formal project risk management themselves
Assessment

In order to deliver the best quality of training, we will conduct a pre-assessment program with all the participants before we confirm the level of syllabus. After the training, we will also conduct an evaluation program to assess the performance to ensure the goals and objectives are met. Participants will have to perform an individual or group assignment.

Trainer Profile

In order to deliver the best quality of training, we will conduct a pre-assessment program with all the participants before we confirm the level of syllabus. After the training, we will also conduct an evaluation program to assess the performance to ensure the goals and objectives are met. Participants will have to perform an individual or group assignment.

The Trainer has more than 10 years of project management experience, and currently served as the President of International Association of Project and Program Management (IAPPM) - Greater China Chapter. He holds numerous awards and professional recognition as:
Reviewer of PMBOK 3rd edition (PMI Global)
Verification Committee PMNOK 3rd edition Chinese version (PMI Global)
Certified Project Management Professional (PMP?), Project Management Institute
UKAS Managing Successful Programmes (MSP) Registered Practitioner, APM Group (UK)
UKAS PRINCE 2 Registered Practitioner, APM Group (UK)
Certified holder of IT Project+, COMPTIA
Chartered Engineer (C Eng), Engineering Council (UK) / The Institution of Electrical Engineers
Certified Associate Business managers, Association of Professional Business Management (ABPM)
Certified Fraud Examiner, Association for Certified Fraud Examiner
Certified Information Security Manager, Information Systems Audit and Control Association (ISACA)
Certified Information Systems Auditor, Information Systems Audit and Control Association (ISACA)
Certified Information Systems Security Professional, (ISC)2
Master of Business Administration
Master of Philosophy - Information Technology
Master of Arts - Managerial Economics
Bachelor of Engineering - Electronics and Computer Engineering
Research Broad of Advisors of the American Biographical Institute (ABI)
Inclusion in Marquis Who's Who in the world
Member of Member of PMI, APM, Beta Gamma Sigma
Leadership 101 – Unleash your leadership within you

"The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it." - Theodore Roosevelt In nowadays society, our roles and responsibilities involve more than just leadership in the workplace. Being a manager, we not only need to lead our team but also to manage ourselves and administer our day routines and paperwork. Leadership is about having a vision of the future and the ability to influence others to pursue it. Management is about getting results and doing so efficiently. Administration is about rules and procedures and whether or not they are being followed. A true leader is one who is capable to act the three roles with high impact.

Objectives of workshop
By the end of this 2-day workshop, you will learn how to:
Understand yourself better as a leader
Be able to lead with influence and buy-in from your team
Leverage on your team and resources to actualise the vision at best
Communicate with your team and clients with high impact
Motivate yourself and your team to maximise the performance
 

Target Audience

People who would like to develop true leadership in their lives and the lives of others with influence.

Duration

Two Day

Course Outline
1. Identifying the key essences of an effective leader
Define the roles and responsibilities of a high impact leader
Understand the value of being a leader
Identify and appreciate your leadership potential
2. Choosing the most appropriate leadership style
Understand the different leadership styles at work
Explore the key qualities of a true leader
Understand how you can better influence and lead your team
3. Developing a vision and a mission
Define and develop a vision and mission that you, your team and stakeholders feel motivated to achieve
Embrace and manage changes in the workplace as a leader
Identify the development needs for you and your team
4. Building your dream team
Establish rapport and connect with your team
Appreciate the importance of listening to lead your team
Use the power of language to empower and align your team effectively
5. Applying high impact leadership skills
Appreciate the importance of adaptability and flexibility in leadership
Identify, analyse and resolve conflicts and make effective decisions
Manage your state effectively as a leader
Learn to model excellence in business leadership
Empower your team's beliefs and values
Appreciate the effectiveness of giving and receiving feedback
Understand the key essences of effective coaching
Embrace the importance of integrity, accountability and self-discipline in leadership
Let go of negative emotions, limiting beliefs and anxiety in leadership
Use of different business and applied psychological models (e.g. NLP) in enhancing your leadership
Contractual considerations
Documenting and communicating results
Mode of training

A mix of lectures, case studies, facilitated group exercises and discussions as well as experience sharing and individual reflections in the context of business application

Trainer Profile

Mr Harry Wong, PhD(c), MAcc, CPA, Certified NLP trainer

Professional Qualifications
Certified NLP trainer and Master Practitioner by American Board of NLP
Certified Time Line Therapy trainer by the Time Line Therapy Association
PhD(c) in Applied Psychology
Chartered Accountant (Canada)
Certified Public Accountant (Hong Kong)
Working and Training Experience
Professional experience in business consultancy for over 13 years with 6 years in supervisory/managerial role in KPMG (Canada) and PricewaterhouseCoopers (Hong Kong)
Extensive training experience for managers from both multi-national corporations and SMEs
International training experience in countries including USA, Canada, China, Australia, Malaysia etc
Trained over 6,000 professionals and managers in past 5 years
Other Professional Engagements
Executive coaching for managers and senior executives on business challenges
Guest speaker for Toastmasters, HKUST
Freelance columnist for magazines on NLP applications
Conducted interviews and recruitment talks for graduation recruitment – CUHK, HKU, HKUST, CityU, Baptist University
Negotiation 101 – The essence to negotiate your way to success

“Let us never negotiate out of fear, but let us never fear to negotiate.” - John F. Kennedy Negotiation is an everyday event. You may on the one hand negotiate with a salesperson for a better deal in fashion store, while on the other hand you may negotiate for a project you have been dreaming of participating at work. Whilst conflicts exist at every level, if you can identify ways to deal with them in a positive way, can produce creative ideas and new perceptions that add value to you.

Objectives of workshop
By the end of this 2-day workshop, you will learn how to:
 Be aware of what is important to you and express it in ways that others will listen and be
     influenced
 Understand how and why conflicts occur and how to address them
 Understand the importance of preparing for a successful negotiation
 Develop a negotiating strategy to achieve a win-win-win situation
 Know how to conduct and close a negotiation
 Be able to communicate for better understanding of others' intention and seek meaning
     behind their behaviours
 Know how to deal with situations as they arise and manage them in everyone's best
     interest

Target Audience

People who would like to empower their negotiation skills to improve results, relationships and influence others’ decisions at work and in their personal life.

Duration

Two Day

Course Outline
1. Understanding the true meaning of negotiation
Realise why conflicts occur and how to embrace them
Understand what a negotiation entails
Understand the importance of preparing for a successful negotiation
2. Understanding the quality of a good negotiator
Learn and assess yourself as a negotiator
Understand and assess your counterparts in negotiation
Understand how you can better influence others
3. Designing a win-win-win negotiation strategy
Utilise your past experience as part of the negotiation strategy
Create the right atmosphere to conduct a negotiation
Utilise your resources in negotiation
4. Playing your role in the negotiation process
Set your outcome and performance measures before the negotiation
Establish and build instant rapport at the start of the negotiation
Obtain a common agreement among all parties in the negotiation
Negotiate your viewpoint and manage to achieve a win-win-win situation
Close the negotiation with impact
Handle questions and objections professionally throughout the negotiation
5. Applying high impact negotiation tactics and counter tactics
Maintain a good state (i.e. EQ) throughout the negotiation
Understand and utilise your verbal and non-verbal cues
Understand the do's & don'ts in negotiation
Mode of training

A mix of lectures, case studies, facilitated group exercises and discussions as well as experience sharing and individual reflections in the context of business application

Trainer Profile

Mr Harry Wong, PhD(c), MAcc, CPA, Certified NLP trainer

Professional Qualifications
Certified NLP trainer and Master Practitioner by American Board of NLP
Certified Time Line Therapy trainer by the Time Line Therapy Association
PhD(c) in Applied Psychology
Chartered Accountant (Canada)
Certified Public Accountant (Hong Kong)
Working and Training Experience
Professional experience in business consultancy for over 13 years with 6 years in supervisory/managerial role in KPMG (Canada) and PricewaterhouseCoopers (Hong Kong)
Extensive training experience for managers from both multi-national corporations and SMEs
International training experience in countries including USA, Canada, China, Australia, Malaysia etc
Trained over 6,000 professionals and managers in past 5 years
Other Professional Engagements
Executive coaching for managers and senior executives on business challenges
Guest speaker for Toastmasters, HKUST
Freelance columnist for magazines on NLP applications
Conducted interviews and recruitment talks for graduation recruitment – CUHK, HKU, HKUST, CityU, Baptist University
Unleash your communication and relationship ability with NLP

“Communication…always makes demands.  It always demands that the recipient become somebody, do something, believe something.  It always appeals to motivation” – Peter Drucker

the need for establishing and maintaining trust with seamless communication and harmonious relationship for the Hong Kong operations has become one of the most essential and critical success factors both internally within the company and externally with customers and vendors.  The need for business managers to engage in continuous development and to possess excellent communication skills is highly important in today’s fast growing and unpredictable business world.  Neuro-Linguistic Programming (“NLP”) provides an understanding of human experience, communication and behaviour.  Literally, NLP is a methodology that facilitates relationship enhancement at work and creates choices in the workplace through better communication and awareness of self and others.

Objectives of workshop
By the end of this 1-day workshop, participants will learn how to:
 Understand the philosophy of NLP and its applications at work and in business
 Be aware of how human mind functions and communicates and how managers are able
     to deal with challenges at work
 Be able to build trust and relationship with teams, customers and vendors effectively
 Be able to communicate effectively with verbal and non-verbal cues to enhance
     persuasiveness and influencing abilities at work
 Be able to communicate for better understanding of others' intention and seek meaning
     behind their behaviours
 Be aware of own limiting belief and be more assertive as managers and leaders

What is NLP?
NLP is an innovative set of beliefs, skills and techniques to understand and utilise human experience, communication and behaviour. Each of us is unique and yet we all have a set of patterns to our behaviours and thinking that are developed based on our brought up. Indeed, we create our patterns based on decisions we made and belief we have developed over time. NLP provides insights on how our mind processes information and explains how our decisions are formulated based on our beliefs and values (why), identities in the society (who) and our vision (what’s beyond) for our life. Once we have a good understanding of how the mind functions, we can change the behaviour and enhance the capability of an individual (i.e. yourself and ones you care to support/develop) by using specific NLP’s language patterns, skills and techniques. It is like having a constant update and upgrade of the “mental software” or “programme” to achieve outcomes and to create a compelling future. One can also apply this process of modelling for excellence to expand and a channel to communicate with self and others to explore potential resources and opportunities that already exist.

Relevance of NLP in business
Relationship building and enhancement, interpersonal and communication skills, high impact presentation, change management, motivation, leadership, coaching, negotiation, selling, decision making, team alignment and setting team goals.

Target Audience

People who would like to enhance their communication abilities and develop good working relationship with bosses, colleagues, subordinates, clients and vendors with influence

Duration

One Day