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Project
Management Professional (PMP)  |
Worldwide
there are over 110,000 Project Management Professionals
(PMP ®) who provide project management services in 120
countries. Conducted by PMI (Project Management Institute), the PMP
certification is now the ONLY project management credential of choice
for numerous industries and companies! |
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| Topics
Covered |
| Stage 1: Effective Project Management |
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| 1. |
Project
Human Resource Management |
| 2. |
Project
Integration Management |
| 3. |
Project
Time Management |
| 4. |
Project
Scope Management |
| 5. |
Project
Quality Management |
| 6. |
Project
Communications Management |
| 7. |
Project
Cost Management |
| 8. |
Project
Risk Management |
| 9. |
Project
Procurement Management |
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| Stage 2: Certification Review |
| ¡@ |
Project
Management Processes |
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| PMP
Examination Format |
| - |
4-hour
computer-based examination |
| - |
200
multiple choices questions |
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| Pre-requisites |
| Degree Holder |
| - |
4500 hrs
of project management experience |
| - |
3 years
project management experience within 6 years prior to the application |
| - |
35
contact hours of project management training |
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| Non-Degree Holder |
| - |
7500 hrs
of project management experience |
| - |
5 years
project management experience within 8 years prior to the application |
| - |
35
contact hours of project management training |
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| Course
Highlights |
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42 hours
instructor-led workshop |
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Global
Registered Education Provider (REP) of PMI |
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Experienced
and qualified trainer |
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Academic/ Professional Background: |
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Business/ General Management |
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- Chartered
Manager (CMgr) |
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- Certified
Associate Business Manager (CABM) |
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- Master of
Business Administration (MBA)/ membership at BGS |
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- Master of
Arts in Managerial Economics (MA) |
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- Certified
Fraud Examiner (CFE)
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Quality Management |
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- Certified
Manager for Quality and Organizational Excellence (ASQ-CMQOE) |
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- Certified
Quality Auditor (CQA)
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Project Management |
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- Project
Management Professional (PMP®) |
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- Certified
Project Manager (CPM) |
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- UKAS APMG
PRINCE2 Registered Practitioner (APMG/ P2/ RP) |
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- UKAS APMG
Managing Successful Programmes Registered Practitioner (APMG/ MSP/ RP) |
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- COMPTIA IT
Project + Certified Professional (IT Project + CP)
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Supply Chain and Logistics - Certified
Supply Chain Professional (CSCP)
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Information audit and security management |
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- Certified
Information Security Manager (CISM) |
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- Certified
Information Systems Auditors (CISA) |
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- Certified
Information Systems Security Professional (CISSP)
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Technology/ Engineering |
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- Master of
Philosophy in Information Engineering (MPhil) |
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- Bachelor
of Engineering - Electronics/ Computer Engineering (BEng) |
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- Chartered
Engineer (CEng MIEE)
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Recognition |
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- Fellow,
International Association of Project and Program Management |
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- Research
Broad of Advisors of The American Biographical Institute (ABI) |
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- Reviewer
of PMBOK 3rd edition (PMI Global) |
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- Verification
Committee PMBOK 3rd edition Chinese version (PMI Global) |
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- Inclusion
in the 500 Greatest Asians of the Early 21st Century, Barons Who's Who
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Working Background |
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PM
experts with field experience in IT, Supply Chain and Logistics, who
has diversified project leadership and management experience in: |
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- Representing
Independent service vendor managing projects with multi-national
corporations (MNCs) |
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- Leading up
Multiple Country, and Multiple Companies projects/ programs for a
20 billion business |
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- Formulating
a US and HK joint vendor in delivering new way of retail in Asia
Pacific regions |
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- In charge
of a HKD 30 million CAPEX project in a country with completely different
culture and customs than those of the PM
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| For more
information: http://www.pmi.org |
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Customer
Relationship Management (CRM)  |
| A
comprehensive set of processes and technologies for managing the
relationships with customers and business partners across marketing,
sales and services. The goal is to optimize customer satisfaction,
revenue, and business efficiency by building the strongest possible
relationships at an organization level. |
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| Topics
Covered |
| Part
I (30hrs) |
| Module 1: |
Overview of CRM |
| Module 2: |
Developing a Customer Strategy
Section 1: Fundamentals of Customer Strategy
Section 2: Evolution of a Customer Centric Enterprise
Section 3: Discussing the core of successful CRM initiatives
Section 4: Mapping People, Processes and Technology |
| Module 3: |
Customer Lifecycle Management and
Lifetime Value |
| Module 4: |
CRM Technology |
| Module 5: |
Operational CRM |
| Module 6: |
Analytical CRM |
| Module 7: |
Collaborative CRM |
| Module 8: |
CRM Project Management |
| Module 9: |
Building a Business Case for CRM |
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| Part
II (15hrs) |
| Case Study |
| Practical
lab sessions to gain insights of different types of CRM applications,
Business real cases studies (HK/PRC) in banking, insurance, property
and so on will be investigated |
| Assessment |
| Students
are grouped into teams to perform a simple CRM project and to give a
presentation to verify their understanding and summarize their
learning |
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| Why
should I attend CRM training? |
| - |
Enables
marketing departments to identify and target their best customers,
manage marketing campaigns with clear goals and objectives, and
generate quality leads for the sales team |
| - |
Improving
telesales, account, and sales management |
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Allowing
the formation of individualized relationships with customers |
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Identifying
the most profitable customers and providing them the highest level of
service |
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| Who
should attend CRM training? |
| - |
Middle-
and senior-level marketing, finance, strategic planning managers |
| - |
Technology
and information managers |
| - |
Product,
brand, e-marketing and advertising managers |
| - |
Finance
managers |
| - |
Sales and
services professionals |
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Anyone
who is looking for business career opportunities |
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| Trainer's Profile |
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Master
Degree in Business Adminstration (MBA) and Honors Diploma in Marketing,
CIM and eBusiness Certificate of EC Council |
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Over 10
years experiences in sales and marketing, business development and held
senior management position in GEM IT companies |
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Ample
experiences in managing sizable project teams on providing CRM, BI and
ERP software solutions for Government, Education, Banking and Finance,
Retailing and other industrial sectors in Hong Kong, Macau and China |
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Over
7 years experiences in CRM consulting, training and project
implementation to several large corporations such as Cathay Pacific
Airlines, Core-Pacific Yamaichi (HK), P&G China, Hecny Group,
HKBI,
Mission Hills Group and Times Publishing |
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| Course
Highlights |
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First CRM
training merge with the latest CEM concept |
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Real
business case studies in banking , insurance, property, etc will be
investigated |
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Senior
Professional in Human Resources
(SPHR) on China Business  |
Accredited
by Human Resource Certification Institute (HRCI), which started
certifying HR Professionals since 1976 and an affiliate of the Society
for Human Resource Management (SHRM), Senior Professional in Human
Resources (SPHR) certification shows the demonstrated mastery of the HR
body of knowledge of the holders. The SPHR designation is a proud
indication to peers and co-workers of holder's significant professional
achievement in Human Resources Management. |
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| Why
should I get SPHR Certification? |
| - |
Acquiring
an international premier qualification is the best way to challenge
one's knowledge and to differentiate from others. |
| - |
SPHR is a
highly recognized designation both within and ultimately outside the
profession. |
| - |
SPHR
holders show that they have met the international standard set by the
credentialing organization. |
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| Who
should get this certification? |
| - |
HR Manager |
| - |
HR
Consultant |
| - |
Compensation
& Benefits Manager |
| - |
Employee
Relations Manager |
| - |
Organizational
Development Manager |
| - |
Recruitment
Manager |
| - |
Expatriate
Programs Manager |
| - |
Staffing
Manager |
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| Course
Outline |
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Strategic
Management |
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Workforce
Planning and Employment |
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Human
Resource Development |
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Compensation
and Benefits |
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Employee
and Labor Relations |
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Occupational
Health Safety, and Security |
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Human
Resources Management in China |
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Case
Studies |
| For
more information: http://www.hrci.org |
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| Examination
Highlight: |
| - |
225
multiple choices questions |
| - |
4 hours
to compete |
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| Examination
Fee |
| ¡@ |
Nonrefundable Application Fee |
Exam Fee If Submitted By the Regular
Deadline |
Total Due If Submitted By the Regular
Deadline |
Total Due If Submitted After the
Regular Deadline * |
| Member |
US$75 |
US$300 |
US$375 |
US$425 |
| Non-member |
US$75 |
US$350 |
US$425 |
US$475 |
* US$55 is charged for
international test center fee. |
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| Pre-requisites |
| To
be eligible to take the exam, candidates must demonstrate that: |
| - |
At least
2 years of exempt (professional) level HR work experience. |
| - |
Tertiary
education |
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| Course
Highlights |
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48 hours
instructor-led workshop |
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5 hours
mock examination |
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Experienced
and qualified lecturer |
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Structure
lecture notes and a textbook are included |
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| Trainer
Profile |
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SPHR,
MIHRM, ACIS, ACS, RCC |
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Master
of Arts in Human Resources, Post Graduate Diploma in Corporate
Administration, Bachelor of Arts in Business Administration |
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Over 15
years working experience in related field |
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Held
senior positions in multi-national Corporations |
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| ¡@ |
Certified
Practitioner of NLP on Business
Management |
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Unleash
ever-higher Business Competency!
What is NLP?
NLP
(Neuro-Linguistic Programming) helps leveraging on one's personal and
professional experiences and potential to appreciate and apply in the
best manner as it helps excel one's capability to a higher level.
Why 'Meta-NLP' now?
'Meta-NLP'
is the human potential technology that unleashes your latest potentials
to perform the highest in the workplace through mobilizing your best
resources, excellent communication and awareness of one self and
others. It is extending, continuing and evolving the development of
traditional NLP merged with the model of 'Meta-States', developed by
Dr. L Michael Hall, the founder of The International Society of
Neuro-Semantics.
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Training Objectives
This
programme aims to guide participants in mastering and suing Meta-NLP to
stimulate breakthrough in one's career development. It covers the
skills, knowledge and attitudes necessary to enhance communication,
leadership, ability to overcome conflicts, emotions and master your
positive mindset, excellent state and energy to meet the challenges in
the business world.
Certifications
Why Informatics?
Once
Informatics can provide you the latest and most comprehensive human
potential enrichment technologies in 1 programme. After completion,
participants are eligible for 4
most existing and powerful behavioural
science credentials:
-NLP
Practitioner Certification by The American Board of NLP (ABNLP)
-Meta-NLP Practitioner Certification by
The International Society of Neuro-Semantics® (ISNS®)
-Coaching Essentials Certification by The
International Society of Neuro-Semantics® (ISNS®)
-Hypnotherapy Essentials Certification by
Informatics
More
about ABNLP:
http://www.abnlp.com
More
about ISNS®:
http://www.neurosemantics.com
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| Course
Outline |
| Module 1: |
Leadership
and Team Building for Business
Professionals
- Mastering effective communication and be a convincing communicator
- Reading and communicating effectively by excellent calibration
- Establishing, enhancing harmonious & trusting relationship in
workplace, and with customers |
| Module 2: |
The
Art of Communication Supremacy in
Business
- The art of supporting & perceptual flexibility in building
business
relationship
- The art of persuasive language in sales and negotiation
- The art of personality selling for excellent networking and achieving
business goals |
| Module 3: |
People
Resources Development for Business
Vision
- Identifying best self & team vision for company alignment
- Establishing resourceful beliefs and high motivation to achieve
higher from
good to great business
- Creating excellent strategy for sales, negotiation, leadership for
business
decisions |
| Module 4: |
Continuation
of Successful Business to
the Highest and the Best
- Using hypnotic language for effective successful business consulting
and
negotiation
- Deepening commitment to personal, professional as well as
organization
goals
- Creating and internalizing positive, focus work mindset and resources
in
career |
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| Pre-requisite |
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Business
Executive with 2 years working experience or above |
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